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Millions of private conversations with AI were siphoned off and sold. The culprit? A "free" browser extension. It's a stark reminder of the golden rule: "If it's free, you're the product."

For a small business, knowledge is power—but only if you can find it instantly. You have countless hours of expertise locked away in policy manuals, training guides, client reports, and spreadsheets. The challenge is, how do you quickly access that knowledge without spending hours searching? This is where Retrieval-Augmented Generation (RAG) comes in. It’s a technical term for a very simple idea: making your company documents instantly smart and accessible to everyone.

For too long, small and medium-sized businesses (SMBs) have been told they need to buy "enterprise-grade" software to get powerful capabilities. But when it comes to AI, enterprise doesn't mean better; it means bigger, more expensive, and more complex...